top of page
  • Do you work client-direct or with agencies?
    We work both directly with clients and through agencies to create original video content. We often operate as the production company by hiring crew, supplying cameras, lenses, lighting, and editing footage or handing off to a post-production team. We also work on set as directors, DPs, and robot operators for other production companies and agencies.
  • What gear do you have available?
    We have premium 6K+ cinema cameras, lenses, lights, modifiers, G&E, and camera support available in-house. A full list of gear is available here:
  • Can we hire members of your team a la carte?
    Of course! We love being on set—even if we are not the production company. We contract out as directors, DPs, camera operators, and robot operators.
  • Will you help us crew up a job?
    We have friends in every department of production and post. We’re happy to help you crew up the right team for any gig. Our Rolodex includes: Producers, Directors, Assistant Directors, Directors of Photography, Camera Operators, Assistant Camera Operators, Gaffers, Grips, G&E, Sound, Teleprompters, Media Managers, Hair and Makeup Artists, Wardrobe Artists, Food Stylists, Art Department, Props Department, Production Assistants, Editors, Sound Designers, Musicians, Visual Effects Artists (2D/3D), Colorists, Drone Pilots, Craft Services, and a Partridge in a Pear Tree.
  • Will you travel for shoot?
    Yes, we understand many video projects require work across the country and world. We will travel for most video production jobs. Depending on the requirements of the job we'll either travel with our own camera gear, rent locally, or do a combo of both. The same goes for crew. We may hire locally or bring crew members depending on what is most efficient and cost-effective.
  • Are you part of a union?
    No, Illuxion is an independent company and does not hold union status of any kind.
  • How long is a standard studio rental day?
    A standard studio rental day is 10 hours.
  • What are your weekend, OT, and after-hours policies."
    Weekend studio reservations are billed at normal rate. Each hour of overtime (after 10 hours) is billed at $150/hr. Call times before 7am will incur an additional $150 fee for early access.
  • What is your cancellation policy?
    Your deposit is fully refundable up to 48 hours prior to the start of the shoot and 50% refundable up to 24 hours of the shoot. Studio rentals cancelled within 24 hours of the scheduled start time are not considered refundable.
  • Will you paint the cyc wall green?
    Yes, we will paint the cyc any color you need, such as chroma green. Our wall and floor are normally white. We're happy to touch up the white floor at no charge with 48 hours notice before the start of your rental. If you need to paint a section of the cyc wall, it is billed at $2/sq ft. Example: 10'H x 20'W = $400 If you need to paint the entire cyc wall and floor, it is billed at $2,500.
  • Can I request a soft hold for shoot days?
    Yes, we're happy to put a soft hold on dates for you. If someone wants to challenge the hold we will contact you for first right of refusal to book or release the dates.
  • Do you have cyc lights?
    Cyc lights are included with a studio rental. The cyc wall is pre-lit with eight 2'x1' Luxli Taiko RGBWW light panels. They are intuitively controlled through the Luxli app on our provided iPad and have dozens of pre-programmed effects.
  • Do you have high speed internet?
    The wifi speed throughout the studio is 350+ Mbps upload and download. We have ethernet connection points in the studio itself and in the color/DIT room for maxium reliability during live streams.
  • Is the studio handicap accessible?
    Yes, the studio is all one floor with no stairs.
  • What's good for crew meals around here?
    Zaucer Pizza, Ooba Tooba Mexican, Homegrown, Hello Poke, Potbelly Sandwiches, MOD Pizza, Bangkok Basil
  • Do you have tables and chairs available?
    Yes, we have multiple folding tables and over a dozen chairs available for you to use as needed.
  • Do you have complimentary beverages?
    Yes, we keep the primary fridge stocked with all varieties of sparking waters and a limited selection of sodas for clients to enjoy. There is also a coffee maker and a water cooler.
  • How much does it cost to rent Dolores?
    Dolores starts at $7,000/day. That includes: 1. The robot 2. Two experienced robot operators 3. A computer running MP Studio 4. A FIZ system to control lenses 5. All standard cables and connections for RED, Arri, and Phantom cameras It does not include a camera or lenses. Our standard camera for the robot is a RED V-Raptor 8K, priced at $1,000/day. Our standard lens kit is Sigma Cine Primes in 20, 28, 35, 50, 85, and 135 focal lengths.
  • How long does Dolores take to set up?
    It typically takes 60-90 minutes to get Dolores ready for action.
  • Can you travel with Dolores?
    Yes, about half of our motion control jobs require us to travel. Dolores loads nicely into a box truck but requires a forklift to be loaded in and out. She also requires 3 phase power with cam-locks or a tow plant generator to be present on site. We will work with G&E to take care of the power requirements.
  • Do you have G&E available?
    We provide a basic G&E package standard with every rental. The grid hangs 15' above the floor. There are six 4-plug electrical outlets above the grid, each with their own dedicated 20-amp circuit. We have 3 phase power with cam locks. Additional G&E is available for rent a la carte. Click here to view our lights available for rent.
  • Can we move her to different locations around the set?
    Yes, Dolores has a motorized wheel and can usually be moved from one spot to another in a matter of minutes.
  • How long does it take to program a camera move?
    Simple moves with a static target can be programed in seconds. Complex moves with multiple points of interest and finessed speed changes can take up to an hour. For very complex, precise shots we'll typically create the move before the shoot day.
  • What cameras and lenses work best?
    Any professional camera can be used and most small to medium-sized lenses with geared focus and aputure rings work best. We typically shoot with RED, Arri, and Phantom cameras. We typically try to stay under 50mm on the lens' focal length.
  • What are the power requirements?
    Dolores requires 3 Phase 480V or 240V with transformer we provide.
  • Do you have track for larger moves?
    Yes, we have 20' of track to accomplish much larger moves. The track is billed out by how many sections are needed and requires additional setup time.
bottom of page